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Support and FAQs
Can I access Twig anywhere, anytime?
If you have an individual Twig account, or you use a URL link for authentication, you can access Twig anywhere, anytime. However, if your account uses school IP address for authentication, you will be restricted to certain devices within your school and you will not be able to access the website anywhere else.
Related items
- Can I download Twig films?
- Can I view Twig films when anti-virus software is in place?
- Are there any usage restrictions?
- What file format are the subscription videos encoded in?
- I have a question about a specific film, who do I contact?
- How do I find Twig films?
- How often are there new films on Twig?
- I am having problems with film playback, what can I do to fix it?
Contact us
If you can't find the support you need here, please contact support@twig-world.com